News : Call Centre to Advise Farmers on Group Activities
Kottayam, India, Jan 20, 2020 -- ‘Farmer’s Information and Coordination for Existence (FAICE)’, a farmer group based at Koorali in Kottayam district is promoting activities such as rearing of buffaloes, pisciculture, apiculture, and value addition of farm produce to enable farmers earn extra income from rubber plantations.
To know more about the activities of this collective, rubber growers can contact the Rubber Board call centre on January 22 from 10 am to 1 pm. S Shaji, President of the Society, will answer the queries from the public. The call centre number is 0481 - 2576622.
According to a press release issued by the Rubber Board, information about the services of the Board and also technical advice on rubber can be sought from the call centre. The service is available from 9.30 am to 5.30 pm on all working days.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Pre-Employment Testing
Published: Tuesday, January 21, 2020
2020 Buyers Guide Analytics
CallFinder speech analytics
CallFinder® is a leading provider of cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription technology with sentiment analysis. Our easy-to-use solution is designed to help businesses and contact centers automate quality monitoring to improve agent performance and provide a superior customer experience.
With CallFinder, you get…
100% visibility into agent-customer interactions
100% monitoring of interactions, up from only 5-10%
Scalability of QA reviews with the same size QA team
CallFinder isn’t just your average speech analytics provider. When you work with us, you get unparalleled, continuous support through our MyAnalyst managed client servic...
|4.)||Lieber & Associates|
Contact center Analytics and Metrics
Lieber & Associates provides services to develop, interpret, and improve contact center metrics and analytics. The firm's experience spans forecasting, customer service, order-taking, lead-qualification, sales, segmentation, media-source-tracking, and testing design. L&A's president pioneered segmentation for telephone scripts and the tri-level service level metric. He brings broad analytics experience to contact centers.