News : National Highways Authority of India Requests Toll Free Number
New Delhi, India, Dec 22, 2015 -- National Highways Authority of India (NHAI) requested Department of Tele Communication (DoT) for allotment of a toll free number. DoT allotted four digit short code "1033" for Road IncidentManagement Services with following salient features:
(i) Category-IService i.e. mandatory service to be provided by all Access Service Providers.
(ii) Unrestrictedi.e. accessible from anywhere in India and
Indian Highway Management Company Limited (IHMCL) a company promoted by NHAI is executing the project. Based on geographical contiguity, IHMCL structured theproject under six zones. Procurement of Service Provider for setting up callcenter has been completed at 4 zones, as per details given below:
- West Zone – Work awarded to Bharat BPOServices Limited. Call Centre to be set up at Ahmedabad. States covered include: Goa, Gujarat, Maharashtra, Rajasthan, Dadra and Nagar Haveli &Daman and Diu.
- South Zone – Work awarded to Bharat BPOServices Limited. Call center to be set up at Mysore.
- States covered include: AndhraPradesh, Karnataka, Kerala, Tamil Nadu, Telangana, Andaman and Nicobar Island,Lakshadweep & Puducherry.
Delhi Zone – Work awarded toApollo-Samarth-Dhruv JV. Call center to be set up at Gurgaon.
- States covered include: Delhi,Uttar Pradesh, Uttarakhand & Madhya Pradesh.
Chandigarh Zone – Work awarded to Bharat BPOServices Ltd. Call center to be set up at Mohali. States covered include:Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab & Chandigarh.
At present establishment and initialization of callcenter services is under testing.
Posted by Veronica Silva Cusi, news correspondent
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About National Highways Authority of India:
The National Highways Authority of India (NHAI) is an autonomous agency of the Government of India, responsible for management of a network of over 70,000 km of National Highways in India. It is a nodal agency of the Ministry of Road Transport and Highways. The current chairman of the NHAI is Rajinder Pal Singh.
Published: Wednesday, December 23, 2015