Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

News : Call for Schools to Stay Open as Report Shows 2500 Surge in Child Helpline Calls Since Lockdown

#contactcenterworld, @childline1098

Edinburgh, Scotland, Nov 9, 2020 -- Parent campaigners are calling for Nicola Sturgeon to consider the impact on children's well-being when deciding which parts of society should be shut down to reduce the spread of Covid-19 as guidance is updated later this week.

The call comes as a new report from the NSPCC charity shows a link between school closures and deteriorating mental health among the country’s pupils.

The report, published today, reveals almost 2,500 youngsters in Scotland have called Childline to seek help about mental and emotional health issues, including loneliness and low self-esteem, since coronavirus restrictions were first introduced.

Many of the children who called the helpline reported feeling isolated, anxious and insecure after being cut off from important support networks.

Mental health remains the top reason young people get in touch with Childline, making up over a third of all counselling sessions delivered across the UK.

The volume of calls received in Scotland was highest while schools were shut in April, May and June, before dropping when classrooms reopened.

Parents have expressed concern over the report’s findings and insist schools should remain open even if tougher coronavirus controls are brought in.

"These alarming figures show a direct link between schools being closed and the worsening mental health of our children," said Jo Bisset, organiser for campaign group UsForThem Scotland.

"Revelations like this should be foremost in the First Minister’s mind when she makes changes this week.

"These statistics also show the decision to reopen schools in full – and keep them ope – was the right one.

"It’s essential that remains the case, even if tighter restrictions are implemented elsewhere."

Childline has delivered nearly 43,000 counselling sessions about mental and emotional health with children across the UK over the last seven months.

The number of UK contacts about body image, gender and sexuality also increased since lockdown measures were first introduced.

Since the end of March counselling sessions about eating and body image disorders increased by almost a third on the pre-lockdown average.

Similarly, calls about sexuality and gender identity increased by 16 per cent over the same period.

Counsellors have heard that some children developed unhealthy eating behaviours such as binge eating and bulimia nervosa for the first time, while those with existing disorders have experienced worsened symptoms or relapses.

The charity has launched a new campaign called Nobody is Normal, backed by an animated film and Radiohead soundtrack, aimed at supporting children.

Television presenter and Childline founder Dame Esther Rantzen said: "The pandemic has cut children off from the reassurance many of them need.

"When young people are facing mental health issues such as anxiety or depression or are struggling with eating disorders or self-harm, they often hide it from their parents and families.

"A lockdown intensifies stress in all our lives, and the Childline team know from past experience that it has made many children feel especially isolated." "The Nobody is Normal campaign encourages any children feeling unable to discuss their anxiety and distress to reach out to Childline for support."

#contactcenterworld, @childline1098

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.scotsman.com


About ChildLine:
Company LogoA 24-hour helpline for children
Company RSS Feed   Company Twitter   Company YouTube   Company Profile Page

Today's Tip of the Day - Team Names

Read today's tip or listen to it on podcast.

Published: Wednesday, November 11, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.
PH: 0217991445

4.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)
PH: +44 1983 303011

5.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

ABOUT US IN 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =