News : Call Up AIIMS to Book an Appointment with your Doctor
New Delhi, Sept 4, 2014 -- Now, you can book an appointment with your doctor at AIIMS through a phone call.
India's medical institute has started tele-booking facility to reduce hassles in seeking appointments and to cut down on corruption. Sources said the project was started on August 15 on pilot basis and is now being expanded.
Dr M C Misra, AIIMS director, said they are getting about 1,500 calls daily for appointments under the new system already. "All patients visiting AIIMS are given a Unique Health Identification (UHID) number. All they have to do to book an appointment is to dial. The call is transferred to the call center which books the date and time under a particular specialty, subject to availability," said Dr Deepak Agarwal, senior neurosurgeon and head of the IT wing. This system is currently available in English and Hindi.
An appointment list will be given to doctors and be displayed. Dr Agarwal said efforts were also being made to make lab reports available online. Dr Mishra said they are considering three options to streamline laboratory services—augmenting infrastructure, outsourcing or offering only few speicalised services.
Another service being offered in the emergency department is the Patient Display System (PDS), which displays patient details regarding their consultation, investigation and status. This gets updated real-time by nurses, Agrawal added.
The services will be inaugurated by Minister of State for Science and Technology, Jitendra Singh today at an international workshop on "Cost effective use of technology in e-health care".
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Proximity To Customers
More Editorial From All India Institute of Medical Sciences
About All India Institute of Medical Sciences:
The All India Institutes of Medical Sciences (AIIMSes) are a group of autonomous public medical colleges of higher education. AIIMS New Delhi, the fore-runner parent excellence institution, was established in 1956.
Published: Friday, September 5, 2014