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News : Callpay and PayU Signs Private Label Agreement
August 17th, 2015, - Cape Town, South-Africa -- Leading electronic payment solution provider in South Africa, PayU, is pleased to announce the signing of a two way partnership with Callpay, the provider of secure payment technology for call centres. As Callpay continues to expand its presence, the agreement will provide existing and new PayU merchants with a secure way to accept payments over the telephone throughout South Africa.
Callpay works seamlessly with PayU’s comprehensive payment processing capabilities, reporting and fraud monitoring system. Callpay’s patent-pending telephony system allows customers to enter card numbers directly into their telephone keypad when they make a payment over the phone.
The platform integrates seamlessly in almost any contact centre. Cardholder data is transmitted directly to the bank so that no sensitive data is stored in the contact centre’s systems. This descopes the contact centre from the scope of Payment Card Industry Data Security Standard (PCI DSS) regulations and Protection of Personal Information (POPI) Act. Using DTMF masking technology, the keypad tones are completely removed so that numbers cannot be identified by their sound, leaving the agent free to continue the conversation with the customer while the payment is made.
The partnership between PayU and Callpay will benefit the customers of both companies. Callpay will be able to offer PayU’s well respected payment products to its new customers, while PayU can provide Callpay’s secure payment solution as their own private label application to merchants who accept card payments over the phone.
JP van der Spuy, CEO of Callpay, stated, "We are looking forward to working with PayU to provide a comprehensive offering for contact centres in South Africa. PayU’s payment expertise is complemented by our own experience in secure telephone payments. This is a great opportunity for the two companies to join forces and offer merchants a secure multi-channel payment solution."
Johan Dekker, COO of PayU: "PayU is excited to work with Callpay in deploying their game-changing contact centre technology as it perfectly synergises with our more-than 25 payment products and services in the local market. We are looking forward to a relationship that ultimately adds more security and peace of mind for our customers."
Callpay is a telephony card based payments company boasting numerous innovative patent-pending PCIDSS Level 1 compliant payment products. Callpay’s innovative technology for contact centres enable merchants to accept card payments via their contact centres without agents ever hearing or seeing the card information, thus descoping contact centres from PCI DSS and POPI compliancy. Callpay recently developed the world’s very first automated donations hotline for charities and innovative MPOS solution without any hardware to complement existing flagship products. The company is also the very first white-labelled telephony payment system in the world. This has been achieved through its patent-pending Level 1 PCI DSS technology developed in-house, with an incredible team of software engineers. Callpay’s payment products are unique in every sense of the word, which combines clever innovation, ease of use and automation to scale remotely. www.callpay.com
PayU is a leading online payment service provider dedicated to creating a fast and simple payment process for merchants and buyers. Used and trusted by some of the top ecommerce brands, we have and always will focus on matching merchants’ needs
with consumers’ shopping and payments behavior. Whether someone wants to make an electronic payment on a computer, tablet, mobile device, e-wallet, even offline, our payment methods are designed to make it fast, simple and secure. We have the largest number of payment methods in South Africa including local and international cards, loyalty, EFT and e-wallets so, as your business grows, we will grow with you.
Our presence in 16 high growth markets in Asia, Central and Eastern Europe, Latin America and the Middle East and Africa enable us to be experts in these countries and provide the best solutions for the local markets. With more than 1,400 payment specialists constantly working to exceed our 100,000+ merchants’ and millions of buyers’ needs, there are always exciting things happening at PayU.
PayU makes up the e-payments division of Naspers Ltd. a broad-based, multinational media group providing services in more than 133 countries. Naspers primarily operates in Internet services, especially ecommerce, pay television and print media. Naspers
is listed on both the Johannesburg and London Stock Exchanges.
Thomas van der Spuy
+27 82 577 6062
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More Editorial From Callpay
At CallPay, we are passionate about helping organisations secure on demand card payments. Call Pay suite of products include the following: Automated inbound payment gateway. Agent Assisted payment within call Center. Agent Monitored payment. Merchant monitored outbound payment gateway. eCommerce Secure Telephony Payment Gateway.
PayU is a South African e-commerce payment gateway.
Published: Tuesday, August 18, 2015