News : CallRevu Announces CRM Certified Integration with ELEAD1ONE’s CRM
Baltimore, MD, USA, March 4, 2016 -- CallRevu and ELEAD1ONE, a providerin customer contact management, CRM, and dealership software for automotive retailers, have just introduced the seamless integration of CallRevu into the ELEAD1ONE CRM platform. CallRevu provides call management tools for dealers to handle phone calls, improve employee phone skills, and discover more sales and service opportunities through live, actionable alerts. Every phone call is an opportunity to get or keep a customer and the only way to increase sales, ongoing loyalty, and improve CSI is to focus on your caller’s journey.
"Here at CallRevu, we are pleased to automate our dealer client workflows, and continuing to stress that success comes with an optimal caller’s journey and that only happens when you earn, ask, and receive contact information", says Chip King, Founder and Managing Partner.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"It’s a pleasure to partner with companies who share an open architecture belief, as we do. Secure integration allows the dealer, not their vendors, to decide how best to run their business," stated Mark Queen, partner of ELEAD1ONE, a division of Data Software Services, LLC.
#contactcenterworld, @callrevu, @eleadcrm
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don't Share Everything
Tracking and monitoring millions of calls on 100,000 lines, CallRevu is the industry standard for phone performance in automobile dealerships. Offering services to over 1,200 dealerships in North America and Canada, CallRevu helps dealers fix their phones by measuring phone handling processes and skills and providing actionable alerts on missed opportunities. CallRevu offers open phone skill and phone process training. All dealers, clients, or non-clients can join in weekly live, interactive webinars for sales, reception, and fixed operations.
For over 30 years, ELEAD1ONE has provided the best solution to sell more cars and maximize lifetime customer profitability. The most intelligent and intuitive dealership software solution available in today’s automotive market, ELEAD1ONE helps dealers achieve unmatched results in increased sales and profit, lead generation, customer communication, sales process, retention and complete lifecycle management across all departments. The company’s automotive-only virtual BDC and CRM are the foundations of their unique and successful profit-building strategies.
Published: Tuesday, March 8, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...