New Delhi, India, May 11, 2022 -- Since the Truecaller app has started displaying Delhi Commission for Women’s helpline number on its homepage, the numbers of calls received by the commission has doubled, a statement said on Wednesday. On March 7, Truecaller App started displaying the women’s safety helpline number -181 - on its dialler, as part of its campaign on preventing crimes against women and girls - under the #ItsNotOk.
As soon as the women’s helpline 181 number was displayed on the homepage of the call blocking app, the Delhi Commission of Women which runs the helpline number saw a huge spike in the calls.
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"Before integrating the Women’s Helpline Number - 181 with the Truecaller dialler, the Commission’s women helpline 181 received around 2000 calls per day. Now the women commission’s helpline is receiving more than 4,000 calls per day," it said.
For instance, in February, before the integration of 181 on the Truecaller dialler, the DCW Women Helpline received 35,296 calls. In March, after the integration, a total of 68,576 calls were received. However, a significant portion of the calls were simply to check whether the 181 Women Helpline exists and understand the help it can provide to women and girls.
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, May 13, 2022
Charlotte Purvis is a speaker and communication consultant who has influenced an average of one million customer interactions each year for over 20 years. She consults, trains, and speaks on customer service, business communication, and leadership development for global companies, universities, and community organizations. She practices what she teaches as evidenced by nearly 100% of her engagements coming from repeat or referral business.
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