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News : Calls to National Domestic Abuse Helpline Surge by 22% in a Year


London, UK, Nov 24, 2021 -- Calls to the UK’s national domestic abuse helpline soared by 22 per cent in the year ending March 2021, new figures show.

Data released by the Office for National Statistics on Wednesday also found the number of domestic abuse-related crimes recorded by police in England and Wales shot up by six per cent in the same period.

The first comprehensive data on violence against women and girls revealed some 845,734 crimes linked to domestic abuse were recorded by police. Such crimes have doubled in the last half a decade, while the amount of prosecutions has decreased every year during this same period.

The new data also showed one in three women aged over 16 suffered some form of harassment in the last year. While this rises to as many as two in three for women aged 16 to 34.

Jess Phillips, Labour’s Shadow Minister for Domestic Violence and Safeguarding, said: "Staggeringly, this government has overseen yet another rise in the number of victims experiencing domestic abuse. We are seeing women and girls being failed at every step of their journey by this government.

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"These figures are a damning indictment of the inaction by this Conservative government which show that while the number of victims rise, fewer perpetrators are being brought to justice."

Ms Phillips, MP for Birmingham Yardley, urged the government to "stop making excuses" and immediately roll out the measures outlined in Labour’s Violence Against Women and Girls Green Paper.

This includes making misogyny a hate crime, increasing the minimum sentence for rape and stalking, and introduce a new law on street harassment.

The data reveals an estimated 1.6 million women aged between 16 and 74 were subjected to domestic abuse in England and Wales in the last year, while around 5.1 million women endured abuse as a child. Some 81 women were killed in a domestic homicide in the year ending March 2020.

Domestic abuse rose substantially during the pandemic as victims were cooped up indoors with abusive partners. While lockdowns do not in themselves cause domestic abuse, stay at home measures can worsen pre-existing patterns of abuse and violence.

Meghan Elkin, head of crime at the Office for National Statistics, said: "Working across government and with charities, for the first time we have been able to bring together data sources to highlight the scale and impact of violence against women and girls.

"Our research finds that the effect of these crimes on women and girls is significant and often long-lasting. It is a problem which is regrettably not going away. Our evidence suggests that experiences of domestic abuse may have intensified during periods of national lockdown as victims potentially faced difficulties in safely seeking support under these conditions."

An average of between two and three women are murdered each week by their partners or ex-partners in England and Wales, while one in four women will suffer domestic abuse at some point during their lives.

Anyone who requires help or support can contact the National Domestic Abuse Helpline which is open 24/7 365 days per year on 0808 2000 247 or via their website.


Posted by Veronica Silva Cusi, news correspondent

Today's Tip of the Day - Voice Mail

Read today's tip or listen to it on podcast.

Published: Friday, November 26, 2021

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2022 Buyers Guide Recruitment Products/Services


Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.


HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!


VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

TactiCall Recruitment Services

TactiCall Recruitment Services
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Recruitment Consulting Services
Assessment Centre Design and Facilitation

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