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News : CallScripter Introduces Elliott Drewell and Aston French to the Team
Suffolk, UK, May 23rd, 2016 -- We are excited to announce the arrival of two new bods in CallScripter’s Professional Services Team!
Elliott Drewell has been with the company for 2 years in our outsourcing division, Ansaback, and as a result is extremely au fait with the CallScripter software. This will stand him in good stead as he steps into his new role as Helpdesk Support Analyst. With guidance from Professional Services Consultant, Rob Farrance, Elliott will be the first line of support for our customer projects. We wish him all the best in this new career path.
Aston French will also be joining the CallScripter division of the business as a Junior Support Analyst. As a new face to the company, Aston will first get to grips with our software handling and then move on to platform delivery and maintenance with our resident Platform Specialist, Mike Hollett. We look forward to welcoming Aston to the team.
‘With the continued growth of CallScripter, our Professional Services team is expanding to cater to the needs of our client base. Our two new recruits will enable us to continue providing exemplary support to all our customers.’ Sam Jackson, Operations Director for CallScripter.
As we welcome these new members to our team, we would also like to congratulate Rob Farrance on his promotion to Professional Services Consultant. After 12 months as CallScripter’s Helpdesk Support Analyst he will hand the reigns over to Elliott and will now be managing customer projects. Well done Rob!
Posted by Veronica Silva Cusi, news correspondent
Source: Call Scripter
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CallScripter is a contact centre scripting software solution internationally, designed to increase contact centre productivity whilst improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe. CallScripter are a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, UK with regional partners worldwide.
Published: Tuesday, May 24, 2016