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#contactcenterworld, @callshaper
Perry Hall, MD, USA, May 22, 2018 -- CallShaper, LLC (CallShaper), provider of a cloud-based dialer platform, announces their partnership with The Blacklist Alliance (Blacklist), whose mission is to minimize the impact and expense of abusive Telephone Consumer Protection Act (TCPA) litigation.
This collaboration provides CallShaper’s clients the ability to add the Blacklist’s proactive Litigation Firewall™ service to their call center platform to automatically block calls to and from predatory TCPA litigators. The Litigation Firewall is only part of the Blacklist’s multilayered TCPA defense system, which includes data management tools and 24/7 legal support.
"Expanding our portfolio to offer clients the highest level of protection against TCPA lawsuits goes synonymous with our cloud-based dialer platform," said Bob Wienholt, CEO and Cofounder of CallShaper. "We take protecting our clients seriously from the minute they adopt our service. As their long-term partner, we aim to provide our clients with a platform that has the latest features, which enables them to be more efficient, ultimately increasing their bottom line."
"We have chosen to partner with CallShaper because the cloud-based software they have developed is undoubtedly the most efficient and proactive on the market," said Blacklist CEO, Seth Heyman. "Their software is TCPA compliant and they are experts in building the ever-changing regulatory rules into their dialers. There was good synergy between our common goal, which has made them the perfect partner."
#contactcenterworld, @callshaper
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About CallShaper:
CallShaper, founded in 2012 and located in Perry Hall, Maryland is the originator of a cloud-based call center platform for efficiency and compliance-minded directors of inbound and outbound telemarketing call centers. CallShaper harnesses the power of the cloud to automate 100% of the telemarketing process to keep agents focused on making sales.
Published: Wednesday, May 23, 2018
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