News : CallTower and Clarity Connect Partner
South Jordan, UT, USA, Jan 28, 2016 -- CallTower, a provider in cloud-based enterprise-class unified communications and collaboration solutions and Clarity Connect, a software development firm, have partnered to provide growing businesses the ability to use Microsoft Skype for Business with a fully native contact center solution in a hosted environment.
Clarity Connect adds a set of call management capabilities to direct instant message, calls, web chat and email for internal groups or traditional customer/user communications.
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"Connect extends our hosted Skype for Business platform with familiar user interface queues that make learning and using the product easy," said William Rubio, CallTower’s Chief Revenue Officer.
Posted by Veronica Silva Cusi, news correspondent
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CallTower is a provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.
About Clarity Connect:
Clarity Connect is a contact center for Office 365 and Skype for Business. Clarity Connect was developed exclusively for and is native to Skype for Business. As a result, no additional software clients need to be installed - agents and supervisors can just open a web browser to get started.
Published: Friday, January 29, 2016
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