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#contactcenterworld, @calltower, @Cisco
South Jordan, UT; Rochester, NY; USA, Sept, 2022 -- CallTower, an international provider in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions announced, they have joined Cisco’s Webex Wholesale Route-to-Market (RTM) program to meet the needs of small to mid-sized businesses with flexibility and scalability.
The Wholesale Route-to-Market (RTM) is a strategic channel solution designed to bring Webex to the SMB segment by leveraging the market power of Service Providers around the world. It is backed by Cisco's technology and collaboration expertise. It is comprised of a new operations model and new partner programs.
"Joining the Webex Wholesale RTM program is a huge win for CallTower and our customers," championed CallTower Chief Revenue Officer William Rubio. "We now have access to all-new resources to deliver Webex to an entire new market and empower customers with connectivity and collaboration of that solution across the globe."
"Enabling our sales forces with the Webex Wholesale RTM program is a big and necessary leap forward," stated CallTower VP of Global Sales Andy Ramos. "It translates to new revenue and market segment opportunities to provide geo-redundant Webex services to more organizations worldwide at truly competitive prices."
#contactcenterworld, @calltower, @Cisco
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com
About CallTower:
CallTower is a provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.
About Cisco:
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Monday, September 19, 2022
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