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News : CallTower Joins Cisco Webex Wholesale Program

#contactcenterworld, @calltower, @Cisco

South Jordan, UT; Rochester, NY; USA, Sept, 2022 -- CallTower, an international provider in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions announced, they have joined Cisco’s Webex Wholesale Route-to-Market (RTM) program to meet the needs of small to mid-sized businesses with flexibility and scalability.

The Wholesale Route-to-Market (RTM) is a strategic channel solution designed to bring Webex to the SMB segment by leveraging the market power of Service Providers around the world. It is backed by Cisco's technology and collaboration expertise. It is comprised of a new operations model and new partner programs.

"Joining the Webex Wholesale RTM program is a huge win for CallTower and our customers," championed CallTower Chief Revenue Officer William Rubio. "We now have access to all-new resources to deliver Webex to an entire new market and empower customers with connectivity and collaboration of that solution across the globe."

"Enabling our sales forces with the Webex Wholesale RTM program is a big and necessary leap forward," stated CallTower VP of Global Sales Andy Ramos. "It translates to new revenue and market segment opportunities to provide geo-redundant Webex services to more organizations worldwide at truly competitive prices."

#contactcenterworld, @calltower, @Cisco

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About CallTower:
Company LogoCallTower is a provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.
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About Cisco:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Getting The Ergonomic Programme Right

Read today's tip or listen to it on podcast.

Published: Monday, September 19, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

2.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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