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News : CallTower Joins the International Trade Council (ITC)

#contactcenterworld, @calltower

Salt Lake City, UT, Rochester, NY, USA, Jan, 2024 - CallTower, a provider in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions, is excited to announce its new membership with the International Trade Council (ITC). By joining the ITC, CallTower becomes part of a global network of business leaders and government officials spanning across 179 countries.

The International Trade Council is an organization that fosters international trade and economic development. The council is renowned for providing its members with valuable resources, networking opportunities, and professional support to help them thrive in an increasingly competitive global market.

CallTower's membership in the ITC is a testament to its commitment to excellence and growth in the Cloud Communications sector. As a member, CallTower will have access to a wide range of opportunities and services, including introductions to government ministries, business incubation support for entering the US market, and access to new international trade opportunities. Furthermore, CallTower will be able to participate in live web conferences, attend the annual Go Global Awards conference, and gain exposure through the ITC's extensive business leadership channels.

"CallTower is thrilled to announce our recent membership with the prestigious International Trade Council (ITC). This partnership opens doors to a global network of business leaders and government officials globally, providing us with invaluable resources and networking opportunities," states VP of Marketing Seanna Baumgartner. "This affiliation underscores our dedication to innovation and worldwide collaboration, positioning CallTower is at the forefront of the ever-evolving Cloud Communications landscape."

#contactcenterworld, @calltower

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About CallTower:
Company LogoCallTower is a provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.
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Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Tuesday, January 16, 2024

Printer Friendly Version Printer friendly version

2024 Buyers Guide Speech Technology

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)

3.) 
Eckoh

EckohASSIST
Advanced speech recognition and natural language expertise that routes callers by simply asking ‘how can I help you?’. It allows customers to use their own words to ask for what they want and steers them to the right place.

Menus are eliminated altogether and contact centres can use a single inbound telephone number.
 

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