News : CallTrackingMetrics Launches Auto Dialer
Severna Park, MD, US, January, 2017 -- CallTrackingMetrics, a provider of call tracking and automation software, has released an Auto Dialer, that automatically connects call center agents with prospects and customers in need of service.
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"The Auto Dialer a fantastic way to reduce inefficiencies in your agent’s days and make them more successful. They no longer have to do things like dial the phone number, listen to voicemails, busy tones and no-answer or manually leaving voicemails. It does it all for them. They can focus more on closing sales and delighting customers.", states Todd Fisher, CEO of CallTrackingMetrics.
The Auto Dialer works seamlessly with existing tools and configurations in CallTrackingMetrics such as call queues, IVR menus, Smart Routing and FormReactor—so that the outbound connected calls can continue to be routed to the agent best poised to help the customer quickly.
Posted by Veronica Silva Cusi, news correspondent
Source: CallTracking Metrics
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About Call Tracking Metrics:
Call Tracking Metrics offers businesses a variety of phone sales tracking services aimed at tracking the success of advertising campaigns through the use of unique telephone numbers. Various plans and featured are offered through the service aiming to provide to a variety of businesses both small and large with various levels of reporting and CRM integration. Call Tracking Metrics offers their services in various countries including Canada, Australia, France, and Italy.
Published: Wednesday, January 25, 2017
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