News : Callzilla Expands Omni-channel and English Language Services
Miramar, FL, USA, July 8, 2015 -- Callzilla, announces that it has completed a rebrand initiative, which includes the availability of enhanced, omni-channel, English and Spanish-speaking customer experience-focused contact center services.
"We are excited to re-launch Callzilla with a new focus on both English speaking services and also an increase in the availability of omni-channel solutions to better serve our clients and their customers," said Neal Topf, President, Callzilla. "Consumers demand and deserve the best experiences possible, which include the way they are treated and the speed with which their concerns and challenges are resolved, and the communications channels available to them to express their concerns. We are committed to providing our clients and their customers with omni-channel access, optimal customer experiences while leveraging best practices in our industry for training, quality assurance, and engagement available, along with the expertise in contact center services that we are known for."
To accompany Callzilla’s enhanced features and services, the company has also launched a new website with a fresh look, to reflect the changes made within the organization.
Posted by Veronica Silva Cusi, news correspondent
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Callzilla is an customer experience-focused contact center boasting high quality omni-channel, customer-centric solutions, in both English and Spanish.
Published: Thursday, July 9, 2015