Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Cameron Calls for End to Costly Minute Floods Helpline
Feb 4, 2014 -- The Prime Minister wants the use of premium rate telephone helplines for flooding victims to be ended. Householders calling the number, which was set up by the Environment Agency, are having to pay up to 41p a minute, with the money going to a private firm.
Speaking to reporters at a Westminster media briefing, Mr Cameron's official spokesman said the premium-rate helpline number would not be scrapped immediately, and victims of flooding should continue to use it.
But he said: "The Prime Minister is very clear that the use of premium rate lines should be scrapped as quickly as it possibly can be."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Capability And Reliability
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, February 5, 2014