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News : Cape Elizabeth Launches COVID-19 Call Center

#contactcenterworld

Cape Elizabeth, ME, USA, April 21, 2020 -- People who live in Cape Elizabeth have a new option for support and questions about the coronavirus.

Cape Elizabeth Community Services is staffing a COVID-19 call center for the community.

"We are here to provide direction and assistance where needed. If you need us we are here to help," said Director Kathleen Raftice. She added that the service is available for people who need help, don't know where to turn, or just need someone to listen.

People will be available to answer calls on weekdays from 9 a.m. until 3 p.m. starting Tuesday.

You can reach the Cape Elizabeth COVID-19 Task Force Call Center by calling (207) 799-2868.

#contactcenterworld
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INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.wmtw.com


Today's Tip of the Day - Loyalty Versus Satisfaction

Read today's tip or listen to it on podcast.

Published: Wednesday, April 22, 2020

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2020 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)
PH: 1+480-435-9390

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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Upcoming Events

Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
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