News : Capital One Announces Layoffs as it Revamps Tech
Washington, DC, USA, July 24, 2015 -- McLean-based Capital One Financial Corp. announced a series of layoffs across the country Friday, with some to occur in the D.C. area, as the company seeks to revamp its tech operations.
Capital One (NYSE: COF) is notifying an unspecified number of people in Richmond about the loss of jobs, primarily in IT, according to the Richmond Times Dispatch.
The company is closing a call center in Sioux Falls, South Dakota, and cutting hundreds of jobs, according to the Argus Leader. Capital One also announced the closing of a different call center, in Oregon, cutting up to 900 jobs, according to the Oregonian.
"Capital One is shifting our call-center strategy to allow us to become nimble, flexible and scalable to meet our customer needs," spokeswoman Julie Rakes told both publications.
But while the D.C. area will see some layoffs, the numbers are minimal, according to Capital One spokeswoman Julie Rakes.
"We don't anticipate that this will have any impact on our business operations," Rakes said.
She also said Capital One will actually be growing its overall workforce in the area, and pointed to more than 500 open positions in areas including technology.
Posted by Veronica Silva Cusi, news correspondent
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About Capital One Financial Corporation:
Capital One Financial Corporation is a holding company whose principal subsidiaries, Capital One Bank and Capital One, FSB, offer loans and loan-oriented products. More than 6,500 call center agents provide Capital One customers with a variety of information related to their accounts, from account status to rules, policies and procedures.
Published: Tuesday, July 28, 2015