News : Capstone Awarded Contact Centre Partner of the Year 2019 at Experience Avaya Dublin
Dublin, Ireland, May 9, 2019 -- Contact centre provider, Capstone, has been named by Avaya as Contact Centre Partner of the Year for Ireland 2019. The award, which reflects Capstone's expertise in delivering and supporting communications technology, was presented on May 2 at Experience Avaya Dublin, the event for intelligent communications and digital transformation.
"We are delighted to have won the 2019 Avaya Contact Centre Partner of the Year Award," said Capstone Managing Director, Fergus Kelly. "It recognises our commitment to supporting clients as they transition to next-generation customer experience solutions. Our customer-focused approach ensures clients are empowered as they embark on their digital transformation journey."
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Fergus Kelly explained, "We work hard to build the skills and expertise that allow our clients to maximise their investment in technology. Recognition from Avaya, in the form of the Contact Centre Partner 2019 award, celebrates the exceptional efforts of the entire Capstone team. In the future, we look forward to sustained success with Avaya, as we continue to help clients create an exceptional customer experience."
Ioan MacRae, UK and Ireland Managing Director at Avaya, added, "In supporting clients as they implement intelligent and disruptive Avaya technologies, Capstone is helping to transform customers' businesses. An emphasis on innovation sets Capstone apart, making it a smart choice for organisations looking to seize the exciting opportunities that digitisation presents."
Posted by Veronica Silva Cusi, news correspondent
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Capstone's established team of communications technology providers, backed by a global network of trusted partners, supports the national and international needs of organisations from its offices in Ireland, UK and the USA. Capstone specialises in advanced communications solutions where the quality, agility, and stability of communications set-up is mission-critical.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Friday, May 10, 2019
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