News : Carousel Industries Receives VAR of the Year Award from InContact
Exeter, RI, USA Feb 6, 2017 -- Carousel Industries, a provider in communication and network technologies, professional and managed services, and cloud solutions, has received the 2016 Value Added Reseller (VAR) of the Year Award from inContact, Inc., a NICE company (NASDAQ: NICE). inContact is a provider of cloud contact center software and workforce optimization tools. The award was presented to Carousel at the 2017 inContact sales kickoff meeting in Houston.
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"Carousel Industries was both an early adopter and provider of innovative cloud-based solutions that our clients are implementing as the foundation of their customer care initiatives," said Brett Theisen, Senior Vice President of Global Channels, inContact. "Their consultative approach, 360-degree view of the market and commitment to delivering highly differentiated, cloud-focused solutions have led directly to major new enterprise engagements with leading brands in several key vertical markets for inContact. We congratulate Carousel on this prestigious award and we look forward to expanding our valued partnership in 2017."
"Carousel continues to garner widespread industry recognition and accolades. To be honored as the recipient of the first VAR of the Year award from inContact underscores our commitment to ensuring successful business outcomes for our partners and clients," said Rick Houlihan, VP of Cloud Solutions, Carousel Industries. "During the past year, this partnership has flourished as we collaborate with inContact to help our joint enterprise clients create highly personalized, engaging, and effective contact center experiences."
#contactcenterworld, @carousel_ind, @inContact
Posted by Veronica Silva Cusi, news correspondent
Source: Carousel Industries
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About Carousel Industries:
Carousel Industries consults, integrates and manages technology solutions that solve business problems and contribute to your organizations' growth. This includes managed services, voice, video and data solutions, unified communications and cloud solutions. Today Carousel has over 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by both VAR and CRN Magazines as one of the top technology integrators in the US and we've been listed in the Inc. 500/5000 seven times. Carousel is headquartered in Exeter.
About NICE inContact:
NICE inContact CXone™ is a unified cloud customer experience platform. CXone combines Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is the industry’s largest partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone.
Published: Thursday, February 9, 2017
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