News : Carrier Sales Taps Channel Executive as Contact Center VP
Utah, June 1, 2015 -- There’s a new vice president of sales at CarrierSales, the Utah-based master agency.
It’s Ray Hicken, who comes off a four-year stint at inContact – the contact center provider – where he most recently served as director of channel sales for the company. Before that, he was a regional channel sales manager and account executive manager.
Fittingly, Hicken will be responsible for contact-center sales at CarrierSales, where he will work on the company’s ongoing initiatives and relationships with partners and consultants as they pertain to contact centers.
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Building CarrierSales’ Cloud Contact Center Coalition will be another of Hicken’s tasks. He plans to network and collaborate with contact-center consultants to strengthen the role of the Coalition in the industry.
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, June 2, 2015