News : Carrier Sales Taps Channel Executive as Contact Center VP
Utah, June 1, 2015 -- There’s a new vice president of sales at CarrierSales, the Utah-based master agency.
It’s Ray Hicken, who comes off a four-year stint at inContact – the contact center provider – where he most recently served as director of channel sales for the company. Before that, he was a regional channel sales manager and account executive manager.
Fittingly, Hicken will be responsible for contact-center sales at CarrierSales, where he will work on the company’s ongoing initiatives and relationships with partners and consultants as they pertain to contact centers.
Building CarrierSales’ Cloud Contact Center Coalition will be another of Hicken’s tasks. He plans to network and collaborate with contact-center consultants to strengthen the role of the Coalition in the industry.
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, June 2, 2015