News : Carrier Sales Taps Channel Executive as Contact Center VP
Utah, June 1, 2015 -- There’s a new vice president of sales at CarrierSales, the Utah-based master agency.
It’s Ray Hicken, who comes off a four-year stint at inContact – the contact center provider – where he most recently served as director of channel sales for the company. Before that, he was a regional channel sales manager and account executive manager.
Fittingly, Hicken will be responsible for contact-center sales at CarrierSales, where he will work on the company’s ongoing initiatives and relationships with partners and consultants as they pertain to contact centers.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Building CarrierSales’ Cloud Contact Center Coalition will be another of Hicken’s tasks. He plans to network and collaborate with contact-center consultants to strengthen the role of the Coalition in the industry.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Patronising Agents
More Editorial From CarrierSales
CarrierSales is known for connecting Telecom Professionals and VARs/MSPs to world-class telecom and cloud providers.
Published: Tuesday, June 2, 2015