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News : Castel CallSelect Unveils Calling Platform for Mandatory Agent-Only Dialing
Buffalo, NY, USA, Aug 20, 2015 -- Castel announced the release of Castel CallSelect, a premise-based calling platform designed to help address TCPA compliant agent manual dialing.
The solution provides businesses with manual agent calling originating via Castel’s PBX or a company’s PBX/phone system. Strictly adhering to compliance rules, Castel CallSelect™ is incapable of storing numbers. The solution requires an agent to manually dial the call.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Performance Measures For Other Departments!
More Editorial From Castel Communications
About Castel Communications:
Castel Communications, LLC is a market leader in delivering cutting-edge call center solutions for organizations across the globe. Solutions include dialing, digital voice recording, live voice and speech analysis, real-time business intelligence dashboard and MORE!
Published: Friday, August 21, 2015