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News : Castel Unveils Castel Connects 4.2 Dialer
Buffalo, N.Y., March 27, 2014 -- Castel Communications, LLC announces the release of Castel Connects(R) 4.2 dialer solution with new GUI interface.
"Castel Connects(R) 4.2 redefines the management process, making it easier for managers to perform their everyday tasks, allowing them to react faster to events, resulting in an increase of productivity," says Paul Pardo, Castel Connects(R) Product Manager. "The solution is feature-rich, proven to increase agent productivity and now delivers integral tools for system management and administration. We took ergonomics and usability very seriously to design a system that is Intuitive and easy to navigate."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From Castel Communications
About Castel Communications:
Castel Communications, LLC is a market leader in delivering cutting-edge call center solutions for organizations across the globe. Solutions include dialing, digital voice recording, live voice and speech analysis, real-time business intelligence dashboard and MORE!
Published: Friday, March 28, 2014