News : CBE Named One of Iowa’s Top Workplaces
CEDAR FALLS, Iowa – September 23, 2014 – CBE Companies (CBE), a global business process outsourcer (BPO), announced today it has been selected as one of Iowa’s Top Workplaces.
The Top Workplaces are based on surveys conducted by WorkplaceDynamics, a research firm focused on organizational health and employee engagement. Top Workplaces were awarded in small, mid and large size categories. In the large-sized category, CBE ranked #19.
"We’re thrilled to once again be named one of the top places to work in Iowa. At CBE, we invest in our employees to help them grow as people and get better at what they do. A culture of employee engagement is crucial to serve our clients well and we’re thankful for acknowledgement that our efforts have been noticed," said Chad Benson, President and Chief Operating Officer. "We’re grateful to see our employees reflect CBE’s values and appreciate the opportunities we provide."
WorkplaceDynamics conducts similar surveys in partnership with media outlets across the country. In all, the firm has conducted more than one million employee surveys and compiled top employer lists for some of the nation's largest media outlets. In Iowa, the company teams with the Des Moines Register.
WorkplaceDynamics anonymously surveyed employees of nominated companies. The 22-question survey asked employees what is important to them and to rate their employer on a number of statements and priorities.
The surveys consistently show employees place value on feeling appreciated at work, particularly if it’s for a company they believe is headed in the right direction. On the other hand, benefits are consistently the factor that's least related to success of top workplaces.
Deep analysis and authentication work was completed before establishing the final results. The Des Moines Register published Iowa’s Top Workplaces on Sunday, Sept. 21.
About CBE Companies
CBE Companies is a global business process outsourcing (BPO) organization offering third-party debt collections, first party collections, customer care, professional services and software-as-a-service products. CBE Companies is supported by a leadership team of tenured industry experts. Its workforce of dedicated professionals is quickly growing. As the organization grows, new career opportunities are continually created. The mission of CBE Companies is to make its customers better through:
- Focus on the deepest understanding of its customers' business
- Innovative solutions that provide clear value in solving specific business challenges
- A unique culture and investment in employee engagement
CBE Companies currently employs more than 1,200 people in seven locations globally. Its corporate headquarters is located in Cedar Falls, Iowa, with two additional facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; Haverhill, Massachusetts, New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as a top five Employer of Choice in the Cedar Valley. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces.
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CBE Companies is a global business process outsourcing (BPO) organization offering contact center solutions in the areas of third-party recoveries, first-party collections, fraud management, customer care and technology solutions.
Published: Tuesday, September 23, 2014