News : CBFM Launches Region’s ‘Zero Carbon’ Call Centre
Dubai, United Arab Emirates, April 11, 2016 -- Cofely Besix Facility Management (CBFM) has launched a ‘zero carbon’ call centre and control room powered by solar photovoltaic (PV) round-the-clock.
A joint-venture established in 2008 between Cofely and the Besix Group, CBFM is aimed at providing integrated facility management services in the Middle East.
The company recently installed a hybrid PV solar installation on the roof of its Dubai operations office, which also houses its control room, call centre and training room.
CBFM selected a ‘hybrid’ installation as it includes batteries, so it could benefit of renewable, clean energy overnight, as well as during low irradiation conditions during the day. The installation will generate 42.92 MWh of electrical energy and will save 25.27 tCO2 (total carbon dioxide content) over its lifespan.
"The initiative proves that the facilities management (FM) industry can become an active player in proposing PV solar installations for small rooftop buildings," remarked Bart Holsters, the operations manager at CBFM.
According to him, the measurement of the clean energy generated and tCO2 saved, is done through real-time, on-line PV solar performance software for the day-to-day operations.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"The motivation of having a real-time performance follow-up by our BMS (building management system) operators, is to keep an optimum between the performance ratio and the maintenance of the panels. It allows a condition-based programme to trigger an action, based on the soiling factor or technical fault (by detecting a [controlled] performance drop), rather than a predictive-only approach. This results in efficient and intelligent maintenance using available smart technologies," he added.
CBFM said it has also invested in a Seaward PV150 test kit to comply with commissioning, system documentation and testing to IEC62446 Standard.
CBFM has currently completed the design for a total capacity of 10 MWp with various of its existing customers, and targets to have 5 MWp in operation by the end of 2016.
The installation and operation will be managed by CBFM over a 15-year contract term, with a projected generation of 112 GWh and a saving of 66,000 tCO2 over the contract term.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Information Gathering Saves Your Company …
Published: Tuesday, April 12, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...