News : CBTS Named by Gartner as a Notable UCaaS Vendor in Magic Quadrant for Unified Communications as a Service
Cincinnati, OH, USA, Nov, 2018 -- CBTS, a technology provider that delivers communications, cloud, infrastructure, and consulting solutions to clients across North America, announced that it has been named by Gartner, Inc. as a Notable UCaaS Vendor in the October 2018 "Magic Quadrant for Unified Communications as a Service, Worldwide" research report.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
CBTS is a unified communications partner that hosts UCaaS handsets for commercial and enterprise organizations throughout North America.
"CBTS is committed to delivering clients the voice and collaboration tools that provide agility, scalability, and cost-effectiveness to help them innovate and grow," said Scott Seger, President of CBTS. "We consider Gartner naming CBTS as a Notable UCaaS Vendor as validation of our ability to deliver on this commitment."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Benchmark Versus Best Agents
CBTS is a wholly owned subsidiary of Cincinnati Bell (NYSE: CBB). The company combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with flexible solutions for end-to-end IT deployment. The CBTS business model can help organizations increase productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Monday, December 3, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...