Leipzig, Germany, March 30, 2017 -- For more than a decade, CCC has been offering professional customer service in Leipzig to internationally renowned projects from the telecommunications, energy supply and financial services industries.
The strategy to go to Leipzig as the second German location, after Berlin, in 2007 has proven to be successful.
With the possibility to expand to more than 500 seats in the historic Loft-office, the growth of the German market was supported. The city of Leipzig continues to stand for strong trade, dynamic competition and worldliness.
The central location of the university town, in the district of Plagwitz, has now been the chosen location for 10 years.
Situated in a wonderful environment of galleries, artists and photographers the locations is perfect for new ideas and creativity. The attractive area of the "Baumwollspinnerei" – a former cotton spinning mill – in Leipzig offers ideal space and the home for our dynamic team and our growing projects.
Since 2016, Tristan Albrecht has been leading the successful CCC location in Leipzig and has contributed a high degree of project knowledge:
"I have been part of CCC Leipzig since its starting phase and have seen and been part of the growth and development. Since last year I am delighted to be able to take a more direct influence on the further development of the location. I am supported by a committed, experienced and homogeneously grown team and we will continue to implement the growing demands of our customers in the future." says Call Center Manager, Tristan Albrecht.
Posted by Veronica Silva Cusi, news correspondent
About Competence Call Center:
CCC is a BPO companies in the field of Customer Care in Europe and has been offering international customer care solutions for more than 20 years. More than 8.500 service professionals at 22 locations in 11 countries have demonstrated competence in Incoming Calls, Outgoing Campaigns, Written Customer Communication via E-Mail, Chat and Social Media, Digitalization, IVR Solution, as well as Backoffice activities. 54 international awards, certifications to EN 15838, as well as the ranking in the Global Outsourcing 100, confirm the high quality standards in CCC.
Published: Monday, April 3, 2017
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