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News : CCC Opens Second Swiss Location in Biel
Biel, Switzerland February 10, 2016 -- Starting May 2016 Competence Call Center (CCC) will be active at its new location in Biel.
Together with the location in Zurich that was founded in 2005, CCC will be operating at two Swiss locations.
CCC plans to grow to 150 employees in the first 12 months, the following expansion to a team of around 250 is planned.
For Biel, the city of clockmakers, a very high quality level as well as a strong innovative capacity is significant. The works ethics of the population becomes visible in the high-value products that are produced in Biel. We are looking forward to working with our new employees and to the common ramp-up in Biel", says Christian Legat, CEO, CCC.
Internationally CCC offers Customer Service solutions of the highest level at 16 locations in 8 countries (Austria, Germany, Switzerland, Slovakia, Romania, Turkey, France and Poland)
In 2015 locations in Izmir, Turkey and Dortmund, Germany have been opened.
The City President of Biel, Erich Fehr is happy about the settlement of CCC and says:
"Thanks to its Multilingualism Biel is the ideal location for an international service provider like CCC. In the current global economics environment the decision of CCC for Biel is a strong an important sign. Thanks to the engagement of the urban promotion of economic development it was possible to offer CCC different attractive premises. I am happy that CCC decided in favor for the city center of Biel."
Laura Collins, Editorial Management
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About Competence Call Center:
CCC is a BPO companies in the field of Customer Care in Europe and has been offering high quality international customer care solutions for 18 years. More than 5.500 service professionals at 16 locations in 8 countries have demonstrated competence in Incoming Calls, Outgoing Campaigns, Written Customer Communication via E-Mail, Chat and Social Media, Digitalization, IVR Solution, as well as Backoffice activities. 51 international awards, certifications to EN 15838, ISO 9001 and ISO 10002 as well as the ranking in the Global Outsourcing 100, confirm the high quality standards in CCC. İbrahim Yıldırım is Competence Call Center CR Manager in Turkey
Published: Tuesday, February 16, 2016