News : CD Officials Deny Public Funds Used for Call Center
April 30, 2014 -- Two cabinet members who are also CD officers, have rushed to deny the use of public money to fund call centers working for their presidential candidate José Domingo Arias and to attack other candidates.
On Wednesday April 30 Minister of the Presidency Roberto Henríquez, who is also the CD vice president, said that Giancarlo Terán, a former supervisor at the call center, was lying when he said funds from the National Assembly were used to run the operation.
"I invite this young man to present evidence," said Henriquez, adding that there is a "political purpose" behind the accusations. reports La Prensa.
He called on the authorities to initiate an investigation of the individual because he may have made unathorized recordings while working at the center.
The recordings, which circulated on social networks last week, allegedly caught former Immigration Director Maria Cristina Gonzalez, who now runs the call center, discussing the use of public money to fund it.
Frank De Lima, Minister of Economy and Finance, who is also the CD treasurer, also denied the use of funds from the National Assembly and said that the call center is funded "by the party from donations."
Terán, in addition to receiving a salary for working at the call center, is employed by the Ministry of Trade as coordinator of plans and programs at a salary of $1,000 per month.
De Lima said he thinks Terán could be working for the campaign of Juan Carlos Varela, Panameñista presidential candidate who has been the target of orchestrated attacks highlighted in papers linked to President Ricardo Martinelli.
"There is a political element behind these allegations," he said.
Panameñista Deputy Luis Eduardo Quirós said the party has no connection to Terán but wants the claims investigated because, if true, they would represent an abuse of state resources
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Answering Customers’ Questions
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link http://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Thursday, May 8, 2014