News : Center Partners Announces New VP of Support Services
Fort Collins, Colorado, Jan 30, 2014 -- Center Partners has hired Rick Owens as their new Vice President of Support Services. Rick has over 20 years of experience in information technology, business transformation, process automation, and customer service operations through positions with United Airlines, Qwest, TeleTech Holdings, Alpine Access and Convergys.
In his new role with Center Partners, Rick will be tasked with managing and providing seamless operational support for employees at the domestic call center. Rick earned a Bachelor of Business degree in Computer Science from Western Illinois University, and a Master of Science degree in Management from the University of Colorado.
"Center Partners is committed to providing the finest customer experience for leading brands with our US based workforce," said James P. Dunn, Center Partners CEO. "We are thrilled to have Rick join our world class team."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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About Center Partners:
Center Partners, Inc is a leading provider of corporate contact center and web self service solutions. The company is headquartered in Fort Collins, CO and employs 4,000 people in seven contact center sites located in Idaho, Washington and Colorado.
Published: Friday, January 31, 2014