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News : CentrePal Attains Microsoft Teams Certified Solution Status

#contactcenterworld, @Microsoft

CentrePal, a provider in contact centre solutions, proudly announces its designation as a Microsoft Teams Certified Contact Center Solution. This achievement highlights CentrePal's dedication to delivering high-quality, reliable, and seamlessly integrated contact centre experiences within the Microsoft ecosystem.

"Being recognised as a Microsoft Teams Certified Solution is a testament to our commitment in ensuring our customers receive the highest quality and most reliable experience. With this certification, our customers can be confident in our platform's ability to seamlessly integrate and function within the Microsoft ecosystem," says Tim Suley, Product Marketing Manager at CentrePal.

The Microsoft Teams Certified Solution status is a significant milestone for CentrePal, demonstrating our commitment to providing advanced, reliable contact centre solutions within the Microsoft Teams ecosystem.

#contactcenterworld, @Microsoft


About CentrePal:
Company LogoCentrePal, a Melbourne, Australia based company, revolutionises contact centre operations by seamlessly integrating with Microsoft Teams. As a native, and Microsoft Certified solution, CentrePal enhances Microsoft's leading collaboration tool into a robust, cloud-based contact centre, providing omnichannel capabilities and unparalleled user experience.
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About Microsoft:
Company LogoAt Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
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Today's Tip of the Day - Promotions & Incentives

Read today's tip or listen to it on podcast.

Published: Tuesday, January 16, 2024

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2024 Buyers Guide Recording

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 

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