News : CenturyLink Closing 160-employee Seattle Call Center
June 10, 2014 -- Communications company CenturyLink said it will close its160-employee business customer care call center in Seattle in September.
Company spokeswoman Meg Andrews said the work done in the Seattle center will be shifted to other CenturyLink call centers and affected employees may follow their work to Bismarck, N.D. or Minneapolis, Minn. A severance package will be available to others, Andrews said
The employees are represented by the Communication Workers of America union, and a local union representative said the union was not aware of the closure until today’s announcement. There are only 44 openings in Bismarck and only two in Minneapolis, the representative said.
CenturyLink still operates three large data centers and is opening its cloud development center in the Seattle Area in October.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - First Call Completion
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CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms.
Published: Thursday, June 12, 2014