News : CenturyLink to Close Call Center in Shreveport
Shreveport, LA, USA June, 2019 -- The CenturyLink call center in Shreveport will close in October, affecting approximately 145 employees.
The call center is located at 359 Bert Kouns Industrial Loop. The building's lease expires on Nov. 30.
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"CenturyLink is a global business in the midst of a rapid transformation from telecom to technology leader. Our focus is on operational efficiency and business transformation. As a result, we have decided not to renew the 359 Bert Kouns Ind. Loop, Shreveport, LA lease, which expires November 30, 2019,'' the company said in a statement. "Based on varying factors, employees will have the opportunity to be relocated to CenturyLink headquarters in Monroe, use a company-provided daily shuttle, work from home or exit with a severance package.''
Employees were advised in early May that the last day of work in the building would be in October.
CenturyLink said the move does not impact the Monroe call center.
Posted by Veronica Silva Cusi, news correspondent
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CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms.
Published: Tuesday, June 18, 2019