News : Cerium Networks and Five9 Announce a Strategic Partnership
Spokane, WA, USA, July 10, 2017 -- Cerium is pleased to announce our new, strategic partnership with Five9. Five9 is a provider of cloud software for contact centers. Since the Company’s inception, it has exclusively focused on delivering its platform in the cloud.
"We are extremely pleased to round out our contact center portfolio with Five9’s industry-leading, fully cloud-based solution. With Cerium’s depth of knowledge and experience in contact center consulting and services, and Five9’s robust cloud solution and integration services, together we can offer the best possible customer and agent experience environment, where and when our clients are ready to move their solutions to the cloud." —Susan Anderson, VP of Technical Sales at Cerium.
#contactcenterworld, @CeriumNetworks, @Five9
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Posted by Veronica Silva Cusi, news correspondent
Source: Cerium Networks
Today's Tip of the Day - Plan Training In Advance
About Cerium Networks:
Cerium Networks, Inc. is a Washington corporation with its headquarters in Spokane. The company began operations in October of 2000. Today the company employs approximately 125 technology professionals located in one of its seven offices throughout the Northwest: Washington, Oregon, Idaho, and Montana. The company's core business is the design, implementation and support of unified communication solutions; IP telephony, unified messaging, contact center, wireless, network security, virtualization and video teleconferencing.
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Wednesday, July 12, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...