News : CGS Continues International Business Process Outsourcing Expansion
New York, NY March 30, 2016 -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced its opening of two new international offices supporting its business process outsourcing (BPO) services. The offices, located in Valparaíso City, Chile and Miercurea Ciuc, Romania, extend CGS’s booming international BPO growth.
The announcement comes on the heels of its Israel office opening in November 2015, as well as the acquisition of BPO provider Mas Cerca in Chile in December 2015.
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Its new BPO office in Valparaíso City marks its seventh office in the country and will house 300 agents and support clients across several industry sectors. Additionally, CGS’s newest office located in Miercurea Ciuc, Romania, is its sixth location in the country and answers the needs for European language support with a focus on Hungarian-speaking support agents.
"Our rapid international BPO expansion exemplifies the hard work of CGS’s talented and dynamic team across the globe," said Phil Friedman, president and CEO, CGS. "We’re very pleased to announce the opening of two new BPO offices that will support our current and future clients with high-quality outsourcing services, language support with dedicated teams and customizable solutions."
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For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe and Asia.
Published: Thursday, March 31, 2016
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