News : CGS Launches Remote Monitoring and Maintenance Dashboard for SMBs
New York, NY March 8, 2016 -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced the availability of an enhanced Remote Monitoring and Maintenance (RMM) dashboard for its small- and medium-sized business (SMB) clients. The offering will serve as a consolidated resource for executives and management to obtain real-time health check information on infrastructure and application components to maximize preventative actions, forecast procurement, minimize downtime and prevent performance issues.
Through RMM, CGS enables IT and operations professionals to easily manage their entire enterprise infrastructure, including mobile devices, desktops, servers, networks and storage and cloud/SaaS environments.
"With this executive infrastructure dashboard, CGS provides actionable insights to our SMB clients in IT, finance and operations," said Frank Bianchi, vice president of sales, Technology Outsourcing, CGS. "It is a vehicle for facilitating communication of the key performance indicators. More importantly, it provides our customers with their own virtual command center presented in dashboard form."
Posted by: Laura Collins, Editorial Management
Today's Tip of the Day - Answering Customers’ Questions
More Editorial From CGS
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 5,200 professionals across North America, Latin America, Europe and Asia.
Published: Friday, March 11, 2016