News : CGS Named to the 2017 Global Outsourcing 100
New York, NY February 22, 2016 -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named to the 2017 Global Outsourcing 100(R) by the International Association of Outsourcing Professionals(R) (IAOP(R)), the global, standard-setting association and advocate for outsourcing professionals and the organizations they support. This is the second consecutive year CGS has received the recognition.
The 2017 Global Outsourcing 100 (GO100) recognizes the world’s best outsourcing service providers. The list is based on applications received, and judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
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"Choosing the right partners is more important than ever. Companies that outsource, not only in the traditional sense but also through the wide array of the ever-changing collaborative business models are scrutinizing their providers very closely," said Debi Hamill, IAOP CEO. "The GO100 is the definitive guide to help companies research and compare service providers with whom they are considering relationships."
"It is a privilege to once again have the IAOP recognize CGS among the Global Outsourcing 100 world’s best service providers," said Michael D. Mills, Senior Vice President, Call Center Solutions at CGS. "Over the past year, we’ve experienced tremendous growth in our business as a result of our innovative solutions and continued focus on customer care and service. Our global contact center solutions have been implemented to cross-industry clients, providing a diverse set of technical and customer care services to drive both optimization and standardization. Yet, our primary focus has been and will always be dedicated to being a true partner to our customers, helping them achieve and maintain their technical and financial goals and objectives."
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For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe and Asia.
About International Association of Outsourcing Professionals:
The association for improving outsourcing outcomes by bringing together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence.
Published: Tuesday, February 28, 2017
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