#contactcenterworld, @CGSinc, @Verint

New York, NY, USA, March, 2019 -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced it has joined a financial compliance partner program created by Verint(R) Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™. The companies will partner to deliver technical support and customer care for financial institutions and a myriad of other regulated industries, in the compliance governance and customer experience realm.

"Verint is proud to be a part of a collaborative effort with CGS and Custodia Technology to address the compliance challenges of the commercial banking, financial services and insurance industries," said Verint’s John Bourne, senior vice president, global channels and alliances. "The Compliance Partner Program brings together a broad array of best-of-breed solutions, providers and approaches to simplify, modernize and automate compliance strategies for financial services organizations that are cost-effective and sustainable. We are pleased to welcome CGS to our growing network of experts in this field."

"CGS prides itself on providing dedicated, knowledgeable and skilled teams to seamlessly and securely offer end-to-end solutions that support clients’ business needs," said John Samuel, EVP at CGS. "Our continued investment in emerging technologies is helping to drive process optimization and improve service to clients. Through the partnership with Verint, CGS is excited to bring innovative and progressive offerings to customers globally."

#contactcenterworld, @CGSinc, @Verint

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com