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News : CGS Partners with Verint to Enhance Financial Institutions’ Existing Compliance Infrastructure
#contactcenterworld, @CGSinc, @Verint
New York, NY, USA, March, 2019 -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced it has joined a financial compliance partner program created by Verint(R) Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™. The companies will partner to deliver technical support and customer care for financial institutions and a myriad of other regulated industries, in the compliance governance and customer experience realm.
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"Verint is proud to be a part of a collaborative effort with CGS and Custodia Technology to address the compliance challenges of the commercial banking, financial services and insurance industries," said Verint’s John Bourne, senior vice president, global channels and alliances. "The Compliance Partner Program brings together a broad array of best-of-breed solutions, providers and approaches to simplify, modernize and automate compliance strategies for financial services organizations that are cost-effective and sustainable. We are pleased to welcome CGS to our growing network of experts in this field."
"CGS prides itself on providing dedicated, knowledgeable and skilled teams to seamlessly and securely offer end-to-end solutions that support clients’ business needs," said John Samuel, EVP at CGS. "Our continued investment in emerging technologies is helping to drive process optimization and improve service to clients. Through the partnership with Verint, CGS is excited to bring innovative and progressive offerings to customers globally."
#contactcenterworld, @CGSinc, @Verint
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com
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About CGS:
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe and Asia.
About Verint:
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers. 
Published: Friday, March 29, 2019
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