News : Changes in Transcom’s Group Management Team
Stockholm, Sweden, May 17, 2016 -- Transcom announced that its Chief Operating Officer, Pär Christiansen, will leave the company.
The operations function is critical to Transcom’s success. It has responsibility for ensuring that the company’s global business operations are efficient and effective and that resources are optimized. This is a new function, set up in 2015 in order to ensure alignment between Operations and IT with the objective of realizing economies of scale. The new organization is now established and it requires new leadership.
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"We see a lot of positive momentum in the operations area, and the opportunities for improving profitability are clearly there. In order to ensure consistent execution and to realize the full potential, we need to change the leadership of the function. Until a permanent solution is in place, I will assume responsibility for the operations area", said Johan Eriksson, President & CEO of Transcom.
Posted by Veronica Silva Cusi, news correspondent
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Transcom's staff of skilled customer service employees handle more than two million contacts per month on behalf of clients that range from small and mid-sized businesses to a "blue chip" list of large multi-national companies. It's a truly global corporation that manages a fast-growing customer base from U.S., Canadian and overseas companies in financial services, telecommunications, cable broadcasting, automotive, entertainment and other market sectors.
Published: Thursday, May 19, 2016