Charlotte, NC, USA, Feb 4, 40202 -- Almost 400 Charlotte employees of a call center operation will lose their jobs this spring, according to a notice filed with the state Commerce Department.
It’s the largest layoff in Charlotte in over half a year.
Continuum Global Solutions has notified the N.C. Department of Commerce it is closing its 2745 Whitehall Park Drive center near Tryon and Arrowood Roads in the Steele Creek area, and 383 workers will be laid off April 30. Details were spelled out in a Worker Adjustment and Retraining Notification Act notice filed last week with the state.
"After a comprehensive evaluation of our business and client needs, we have decided to discontinue operations at our Charlotte facility. We value our employees and are making every effort to relocate them to other sites in the region,’ the company said in a statement to the Observer.
Posted by Veronica Silva Cusi, news correspondent
About Continuum Global Solutions:
Continuum Global Solutions, a Skyview Capital company, partners with companies around the world to deliver customer care services through its global network of call centers and ready@home program. Clients rely on Continuum’s expertise and best practices in customer care management to enhance their customer experience. Continuum’s team members leverage voice, chat, email, and social media technologies to serve clients across multiple industry verticals.
Published: Wednesday, February 5, 2020
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