News : Charter Hiring About 150 for Call Center
Louisville, KY, USA, Jan 6, 2016 -- Charter Communications needs to fill about 150 customer-service positions in Louisville to assist residential and business customers with Internet and phone-repair needs.
Craig Goode, vice president of residential customer care for the Charter call center, said Charter relies on "employees to enhance the residential customer experience by troubleshooting issues ranging from devices not talking to one another, router issues, and email not working, to trouble with phone features, voice quality and billing."
Potential employees should have at least high school diploma or equivalent. Previous technical or IT experience is a plus. Charter said it offers candidates a flexible schedule, paid comprehensive training, competitive wages and benefits including: medical, 401k, and tuition reimbursement.
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Candidates must be able to pass pre-employment requirements including: a drug test, education verification/or equivalent experience and criminal background check.
Complete job descriptions are available online.
Charter anticipates taking over the operations and facilities of Time Warner Cable after federal regulators approve the pending assumption.
Posted by Veronica Silva Cusi, news correspondent
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