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News : Charter’s FDL Call Center Helping Those in Need
Fond du Lac, Wi, Nov 24, 2014 -- Employees of Charter Communications’ Fond du Lac Call Center are preparing to help area residents in need during the holidays.
More than 570 Fond du Lac Call Center employees will be fundraising and providing cash for the Fond du Lac Food Pantry with a game called "Penny Wars."
According to a press release from Greg Bieker, vice president of call center operations, the popular fundraising program challenges teams of employees to collect pennies for their team and sabotage other teams with silver coins or dollars. Through this activity, the team hopes to raise more than $1,500 for the pantry, with Charter agreeing to match their donation to support even more local families in need.
Charter’s Call Center team will also be donating pajamas and toiletry items to their local Department of Social Services.
"When children need to be quickly moved to a safe place, they often do not have proper clothing or toiletries," says Sheila Soyk, foster care coordinator with the Fond du Lac County Department of Social Services. "It’s helpful to receive these items so we have them on hand."
Charter Call Center employees also donated 31 Thanksgiving turkeys to the Solutions Center, Fond du Lac’s domestic abuse and homeless center.
Previously the team has hosted a volunteer day for the Humane Society; conducted a supply drive and donated over $2,500 to that organization. A Back to School Drive was also successful, netting over $3,500 in school supplies which were distributed to local school children in the fall. In addition, the Call Center employees donated to "Salute the Troops" and the American Heart Association. The team is also organizing a drive to collect diapers and wipes to benefit the Fond du Lac County Family Resource Center.
"With nearly 600 Fond du Lac-based Call Center employees, Charter has a significant presence in this community," Bieker said in the release. "Our employees live and work in Fond du Lac and we are all very committed to finding ways to show our support."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
Published: Wednesday, November 26, 2014