News : Children's Hospital Sets Up 1415 Call Center
Bangkok , April 9, 2014 --The Department of Medical Services and the Thai Children's Foundation, with the support of the National Health Security Office of Thailand, UNICEF and Dtac, have set up a Children's Hospital Call Center on 1415 to expedite the treatment of child patients with emerging infectious diseases.
The call center is designed to facilitate access for patients or other citizens who need to contact the Queen Sirikit National Institute of Child Health or Children's Hospital. The hotline has become a necessity since the number of patients has risen to almost 100,000 a year and the 80 different internal numbers were considered too complicated for easy access.
The Children's Hospital's aim is to reduce number of deaths of patients in a critical condition by providing immediate medical advice via telephone. In non-urgent cases it is believed to provide greater convenience to parents who require only routine health advice for their children without the cost of bringing them to the hospital unnecessarily.
Posted by Veronica Silva Cusi, news correspondent
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Published: Friday, April 11, 2014