Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Chime Solutions Launches Total Life Program, Helping Employees Win Outside of the Workplace

#contactcenterworld, @chime_solutions

Atlanta, GA, USA, Aug. 6, 2018 -- Chime Solutions, a domestic-based Business Process Outsourcing center, is putting its people at the heart of all initiatives. With a goal larger than community revitalization, the company recently launched its employee-centric Total Life program.

The Chime Total Life program consists of development courses and wellness programs offered to enhance all aspects of employee's lives, including financial aptitude, physical health and mental health. The entire company has begun to take full advantage of the credit repair classes, personalized workouts and mindfulness lunch and learns. Reports have shown declines in employee's financial worry and increases in both their physical and psychological health.


Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

"Curating employee-engagement events and incentives to support our people, beyond providing them with a job, is my favorite part of what I do," said Chief of Staff Lauren Wilson. "Our business continues its employee-centered focus and programs like these, coupled with salary increases is just the beginning."

Chime has recently announced that the hourly pay rate for all its front-line employees will increase by 35%, changing the starting rate to $14 an hour.

"Our team is excited for the positive impact these programs and initiatives will bring," said CEO, Mark Wilson. "We have even established a goal to support at least 50 employees achieving home-ownership through the facilitation of these types of programs."

Continuing its commitment to bring jobs to Clayton County, Chime Solutions currently has over 800 jobs available for seasonal customer service. The positions will be predominately comprised of trained customer service representatives handling enrollment in annual company-sponsored health and benefit programs. In addition to the hiring of customer service representatives, Chime Solutions is seeking to hire Team Leaders and Operations Managers as part of this program. The hiring fulfills Chime's previous commitment to Clayton County and the City of Morrow to bring more than 1200 jobs to the area.

#contactcenterworld, @chime_solutions

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Chime Solutions:
Company LogoHeadquartered in Morrow, GA about 10 miles south of downtown Atlanta, Chime Solutions creates distinctive customer care experiences for its clients across many industries. From customer care to seasonal and BPO support services, its experienced team delivers quality service via our cloud-based customer platform. Chime Solutions, a nationally certified Minority Business Entity (MBE), has delivered customer service solutions that have ensured long-term customer retention and, ultimately, revenue for its clients.
Company RSS Feed   Company Facebook   Company Twitter   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Beware Of Techno Babble & Jargon

Read today's tip or listen to it on podcast.

Published: Tuesday, August 7, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

About us - in 60 seconds!

Submit Event

Upcoming Events

Everything You Want To Know About The Most Prestigious Awards In The Industry! Read More...
 694 

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =