News : Chime Solutions to Brings Additional Job Opportunities to Morrow, GA
Morrow, GA, USA, Aug17, 2016 -- Chime Solutions, a domestic-based, customer-contact service provider, announced that it will launch an additional 1,000 jobs this Fall at its Morrow, GA headquarters location.
The positions will be predominately comprised of trained customer service representatives handling enrollment in annual company-sponsored health and benefit programs. In addition to the hiring of customer service representatives, Chime Solutions is seeking to hire Team Leaders and Operations Managers as part of this program. The hiring fulfills Chime’s commitment the company made last year to Clayton County and the City of Morrow to bring more than 1200 jobs to the area.
"The growth our company has achieved in the last year has been exciting, not only for our team but also for the city of Morrow," said Mark Wilson, CEO of Chime Solutions. "We are proud to be able to fulfill our commitment to the area and continue to provide exceptional service and quality for our clients."
Chime Solutions is partnering with Hire Dynamics, an Atlanta-based staffing firm to source and onboard representatives for this project. Hire Dynamics specializes in staffing for Contact Centers and is ranked the #1 Best Place to Work in Atlanta. Hire Dynamics will employ its proven selection process that focuses on finding a great fit between client’s needs and talent’s skills to ensure success. Hire Dynamics began recruiting and interviewing candidates for the project on August 10.
"Partnering with Chime Solutions is a great opportunity," said Larry Feinstein, CEO of Hire Dynamics. "Chime Solutions and Hire Dynamics share a culture of great client service and putting people first. The Southlake Mall location will be convenient for our talent and we are happy to be part of this growth opportunity for Clayton County."
Qualifications for the new positions, which are focused on responding to inbound calls only, include customer service experience and familiarity using computer systems in addition to a desire to help people with their questions and issues. A benefits package is included and shifts are available from 8 a.m. through 10 p.m. on week days.
To support the ramp-up, Chime has expanded its new state-of-the-art contact center, which has capacity for 2,000 contact center seats in 150,000 square feet of space, on two levels. The new capacity will allow Chime to expand its seasonal based practice to clients in a range of industries including, health care, retail, insurance and financial services
Hire Dynamics is accepting applications online and plan to complete the hiring by the end of September.
Posted by Veronica Silva Cusi, news correspondent
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About Chime Solutions:
Headquartered in Morrow, GA about 10 miles south of downtown Atlanta, Chime Solutions creates distinctive customer care experiences for its clients across many industries. From customer care to seasonal and BPO support services, its experienced team delivers quality service via our cloud-based customer platform. Chime Solutions, a nationally certified Minority Business Entity (MBE), has delivered customer service solutions that have ensured long-term customer retention and, ultimately, revenue for its clients.
Published: Friday, August 19, 2016