News : Christopher & Banks Selects Epicor Retail Solutions
Austin, TX, USA, April 2, 2015 -- Epicor Software Corporation, a global provider in business software solutions for retail, manufacturing, distribution, and services organizations announces Christopher & Banks Corporation has selected Epicor Retail solutions to support its transformational omni-channel "Customer First" strategy and commitment to operational excellence.
To support its business objectives, the company will leverage a solution set that demonstrates the comprehensiveness of the new Epicor Retail suite. That suite was recently expanded via acquisitions to include Epicor QuantiSense retail business intelligence and analytics and Epicor ShopVisible order management and digital commerce solutions.
To support improved efficiency and an enhanced customer experience, the company will leverage the Epicor Retail platform across its store locations throughout 43 states.
The company will also upgrade its CRM solution with the Epicor Retail CRM 7.0 offering; which, used in conjunction with the Epicor QuantiSense Retail Business Intelligence solution, will support an enhanced enterprise-wide, single view of customers information across the store, online and call center, in addition to enabling personalized marketing campaigns and offers to the company's valued customers.
Christopher & Banks will also leverage the Epicor ShopVisible cloud retail order management solution with integrated and comprehensive product information management (PIM) capabilities. Together with Epicor Retail Enterprise Selling, the technology combination will enable more flexible fulfillment options and customer convenience, such as buy online/pick up in store.
Epicor QuantiSense Retail Business Intelligence will support streamlined operations, increased customer engagement, and the ability to fully leverage enterprise-wide data to gain actionable insights which will further optimize all aspects of Christopher & Banks operations -- from the supply chain through multi-channel points of purchase.
Additionally, Christopher & Banks will take advantage of Epicor Retail's partnership with AJB Software Design, Inc., to simplify and secure electronic payment acceptance at the point-of-purchase, enabling the retailer to accommodate new and emerging methods of payment, and comply with security best practices such as the forthcoming Europay, MasterCard and Visa ("EMV") initiative.
Posted by Veronica Silva Cusi, news correspondent
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Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth.
About Christopher & Banks Corporation:
Christopher & Banks is an American retail company based in the Minneapolis suburb of Plymouth, Minnesota that specializes in women's clothing for the age 40-60 demographic.
Published: Friday, April 3, 2015