News : Cicero and NCS Technologies Partner
Cary, NC, USA, Jan 20, 2015 -- Cicero Inc. (OTCBB: CICN), a provider of activity intelligence and improvement software for the back office and contact center, and NCS Technologies, a provider of customer touch point solutions, announces a new partnership to deliver analytics and automation solutions in contact centers and the back office.
Under the new partnership, NCS Technologies will use Cicero software to identify process issues and automate tasks at the employee desktop. NCS will be able to create new contact center and back office solutions.
Posted by Veronica Silva Cusi, news correspondent
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Cicero Inc. provides solutions that enable business transformation of enterprise interactions across companies and government organizations. Cicero XM technology delivers this capability via an innovative combination of desktop integration, automation, presentation and analytics capabilities, built to transform customer interaction into the most powerful marketing and branding asset a company can own.
Published: Thursday, January 22, 2015