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News : CIO Review selects VoltDelta for 20 Most Promising Solution Providers
Pittsford, NY January 21, 2015 -- VoltDelta announces that CIO Review has chosen VoltDelta for its 20 Most Promising Contact Center Technology Solution Providers. The positioning is based on evaluation of VoltDelta’s capabilities in providing cloud-based contact center technology. The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship.
"VoltDelta has been on our radar for some time for stirring a revolution in the Contact Center technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions," said Harvi Sachar, Publisher and Founder, CIOReview. "VoltDelta’s solutions continued to break new ground within the past year, benefiting its customers around the globe, and we’re excited to have them featured on our top companies list.
"VoltDelta is honored to be recognized by CIO Review’s panel of experts and thought leaders," said Terry Saeger, Senior VP and General Manager, VoltDelta. "CIO Review’s assertion that customers expect nothing less than service excellence when they contact any service center is embraced by VoltDelta’s innovative engineering team, and our exceptionally reliable and scalable cloud contact center platform."
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More Editorial From VoltDelta
VoltDelta OnDemand provides telephony-based customer care solutions with Software as a Service (SaaS) efficiency. Contact center and remote agent call distribution and management, inbound and outbound voice recognition with unique CrystalWAVE technology, and voice of the customer call plus agent screen recording to monitor each call through any transfer work to enhance caller satisfaction without capital investment. VoIP and TDM access currently supports over 2 Billion calls per year and tens of thousands of agent seats with 99.99% reliability. U.K and German data centers in addition to redundant VoltDelta facilities in North America provide wide geographical coverage.
About CIO Review:
CIO Review is a technology magazine that talks about the enterprise solutions that can redefine the business goals of enterprises tomorrow.
Published: Wednesday, January 28, 2015