#contactcenterworld, @Cisco
San Jose, CA, USA, Jan. 31, 2023 -- Cisco (NASDAQ: CSCO) showcased its new range of collaboration devices for Microsoft Teams and unveiled the new Cisco Table Microphone Pro, a digital and multi-directional table microphone for hybrid workspaces, along with audio interoperability advancements at Integrated Systems Europe (ISE) 2023 The innovations meet the needs of hybrid workers, delivering more inclusivity and choice for meetings, while improving the manageability, configuration, and security required by IT.
"The future of work is now and it's hybrid, which requires a truly exceptional and inclusive experience that's not confined by location, device, or meeting platform," said Jeetu Patel, EVP and GM, Security & Collaboration, Cisco. "Cisco is bringing true audio intelligence to its best-in-class devices and software with interoperability, flexibility, and security."
Optimized workspaces with Cisco devices certified for Microsoft Teams
Customers deserve more choice in how they do hybrid work, which is why Cisco and Microsoft partnered to bring more choice, flexibility, and capabilities to customers. The solution is available in beta now for enterprise customers and partners, and expected to be certified and available for Cisco Board Pro, Room Bar, and Room Kit Pro in March 2023.
Cisco is extending its video and device interoperability to enable frictionless, IP-based integration with third-party audio systems. Audio equipment manufacturer Shure is the first partner Cisco is supporting with seamless integration into the company's microphones, including the MXA920 Ceiling Array or MXA710 Linear Array.
"The new generation of IP-based audio interoperability between Cisco and Shure provides flexibility and seamless collaboration to future-proof video conferencing environments and provide end users with world-class audio experiences," said Brian Woodland, Vice President of Global Business Development at Shure. "Customers invested in the Shure Microflex Ecosystem can leverage easy manageability, pristine quality, and plug-and-play compatibility with industry-leading Cisco video collaboration endpoints."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Cisco:
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Thursday, February 2, 2023
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