News : Cisco Completes Acquisition of BroadSoft
San Jose, CA, USA, Feb, 2018 in -- Cisco (NASDAQ: CSCO) announced the completion of its acquisition of BroadSoft (NASDAQ: BSFT). BroadSoft accelerates Cisco's cloud strategy and collaboration portfolio by adding the cloud calling and contact center solutions to Cisco's leading calling, meetings, messaging, customer care, hardware endpoints and services portfolio.
By combining BroadSoft's open interface and standards-based solutions primarily delivered via Service Provider partners, with Cisco's existing portfolio, the combined company will offer solutions for businesses of all sizes which will be delivered through VAR and Service Provider partners.
Former BroadSoft CEO Michael Tessler and his organization are joining Cisco's Unified Communications Technology Group led by Vice President and General Manager Tom Puorro, under the Applications Group led by Rowan Trollope.
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Posted by Veronica Silva Cusi, news correspondent
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More Editorial From BroadSoft
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), enables service providers to provide enterprises and consumers with a range of cloud-based, or hosted, IP multimedia communications, such as hosted IP private branch exchanges, video calling, unified communications, collaboration and converged mobile and fixed-line services.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Wednesday, February 7, 2018